Le Monde du Bien-Être

I'm satisfied with the service provided; the result met my expectations. However, I was disappointed to learn after the service that the price quoted on Treatwell was no longer accurate. I had booked for €27 and ended up paying €30. I chose this salon specifically because of the price displayed on the platform, and I would have appreciated being informed of this difference before the appointment. It's regrettable to learn about the price increase BEFORE the service. It's a shame, because this situation tarnishes what would otherwise have been a rather positive experience.

A huge thank you to Jeannette for her kindness and professionalism. She truly listened to my needs, and it was an excellent, relaxing experience! The welcome was very warm, the salon is spotless and very pleasant. I'm very satisfied with the result.

EDIT: I was contacted by the manager the next day to understand the situation, and she offered to redo the service. I haven't gone yet. But I'm adding a star for the gesture. Extremely disappointed. I booked on Treatwell - €19 for a shampoo and blow-dry. When I arrived, she asked me to cancel the appointment on Treatwell because they couldn't receive the payment. Since I couldn't cancel, they did it themselves. The blow-dry was a disaster. The stylist changed the direction of my hair even though I had specifically told her it should be in the middle. And the blow-dry wasn't even really finished. My hair isn't particularly difficult to style, and I do a much better job with my own brush at home. But the worst part was when I got to the checkout. The bill jumped from €19 (plus €8 for a treatment I actually chose), so €27 should have been €36. When I asked why she hadn't told me beforehand, she just said "sorry." I will never go back and I absolutely do not recommend it.

Thank you, Jeanette! I had a wonderful, relaxing time. Service: Manicure + Semi-permanent polish application Color: 174 Time: 50 minutes

Very good experience with Janet, very attentive and professional. This is the second time I've come for hair colouring, it's very successful and the quality of Inoa products is confirmed.